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direct from sellers
up to 12-mths warranty
right at your door
No crappy deals here. Every item is verified to be in stock.
Buy phones direct from sellers at crazy prices!
Looking to buy the latest Apple iPhone 12 Pro Max at the best price? From the latest Apple iPhones to an older Samsung S10 Plus, we got them at lowest prices! Phonelah.com is Singapore's #1 smartphone marketplace that lets buyers transact risk-free. We are so proud of what we do that we provide warranty on all mobile phones deals. Get your phone delivered to your doorstep in 3 days!
Forget scams and dodgy deals. We verify the seller’s identity and inspect the phone’s condition to make sure nothing goes wrong! Phonelah (by Chendol) is a licenced secondhand goods dealer registered with the Singapore Police Force and holds a dealer class licence with IMDA.
Let’s say you are looking to upgrade to the latest Samsung S20 Ultra. It is selling for S$1388 at Courts. SingTel is selling a brand new S20 Ultra for S$838, but you are contracted to pay S$50 in a Combo plan for the next 24 months (that sets you back a total of S$2038). Getting one a Carousell could cost just S$500, but it might be a scam. It’s actually more financially savvy to de-bundle a “deal” these days. A practical way to get your S20 Ultra is through a verified direct seller at only S$899. Coupled with a Zero-1’s unlimited bandwidth plan at S$13.90 a month, you only pay S$1235 in total – that’s about a thousand dollars saved. You still have everything you need at a fraction of the cost, without risk, without leaving your home.
So, don’t pay full price for your next phone upgrade. Buying a phone on contracted telco plans means you are paying for a phone at a higher price using gimmicky instalment arrangements. We are located next to Payalebar MRT – Exit C. Our address is 1014 Geylang East Ave 3 #02-216, Singapore 389729. Have doubts? Speak with us!
FAQs on buying a phone
✔️ We authenticate all phones transacted on the platform,
✔️ and because we are so proud with what we do,
✔️ we provide warranty for free.
How did you classify or grade the condition of an item?
- New Item is brand new and unused. Comes in the original box with all the accessories. True story. Order to see for yourself.
- Mint Pristine condition with no imperfections. Nicely bubble wrapped. Ideal for the perfectionist.
- Great Light scratches on body but not on screen. Nicely bubble wrapped. See it. Like it. Bring it home.
- Good Noticeable imperfections on body or screen. Nicely bubble wrapped. Each phone is beautiful with a story to tell, just like art.
What is your refund policy?
Due to the peer to peer nature of our platform, we cannot offer refunds or returns if the wrong item is ordered. The good news is you can always resell with us if you no longer want your item. We would offer a replacement or refund during our authentication process if we find the seller’s item isn’t as described.
What is the buying process?
❶ Authenticating - we collect to inspect the seller's item.
❷ Delivering - you've received the item as described.
❸ Completed - money is released to seller after 24hrs.
Why isn't the phone accessories included? Earphones, charger and cable etc.
Earphones are omitted for hygiene reasons. Starting 2021, an increasing number of manufacturers have ditched charger and cable in feature phones. With that in mind, we understand it would be unfair for sellers to include charger and cable that were purchased seperately.
As an alternative, the option to buy a charger and cable at a discounted price is provided before adding to cart.
What's the battery life like? 🔋
We use a proprietary software to test the health of a battery. Phones that pass our inspection will have at least 80% battery health.
How does warranty work?
Your warranty starts the day delivery is completed. The warranty covers device malfunction due to normal usage such as hardware deterioration due to battery’s capacity being less than 80% in a full charge.
However, it does not cover loss, theft, misplacements or accidents. This means LCD screen cracks and damages due to mishandling are not claimable.
To avoid doubt, we assume no liability for software failures such as application downloads, updates or upgrades, including root function (jailbreak), malware and viruses.
How to make a claim on warranty?
if you are facing issues with your device. We will make things right. Repairing a device malfunction during its warranty period is free. We offer discounts for repairs beyond the scope of warranty. We will arrange your device for drop off at our garage located next to Paya Lebar MRT - Exit C
1014 Geylang East Ave 3 #02-216
Please note that we may offer monetary compensation (equivalent to the cost of repair) when we are unable to fulfill a repair due to shortage of parts. We reserve the right to reject a claim on suspected foul play and escalate the case to local authorities.
What are the accepted form of payments?
We accept cash transfers on delivery via PayNow and PayLah. Payment can also made via any debit or credit card with Mastercard, Visa or American Express on checkout. We partner with Stripe to process payments online. Stripe is a Level 1 PCI service provider, the highest security level in the payment industry. To avoid doubt, your card information is never kept with us!
How can I view my historical transaction on orders?
You may view your transactional history by logging in with the email address you provided when placing an order.